Jewellery Care Guide

Caring for your jewellery

Store each piece separately in a soft pouch or lined jewellery box to minimise scratches. Keep jewellery away from household cleaning chemicals, perfume and cosmetics. Gently wipe with a clean, soft cloth after wearing.

Silver jewellery

Sterling silver can tarnish over time. Use a cloth intended for silver jewellery and avoid abrasive cleaners. Check the care instructions for any gemstones or plated finishes before cleaning.

Gemstones and settings

Some gemstones and finishes require specialist care. Avoid ultrasonic cleaners unless a qualified jeweller confirms they are suitable for your particular piece. If a stone feels loose or a setting is damaged, stop wearing the item and seek professional assessment.

Questions about your piece?

Please use the store's contact page and include the name of your item and a photograph where helpful.